Proofmark · a copy checker

Your company spells names like a barista.

Order #118A Zendesk reply to Katherine Oduya. The agent typed Kathryn; Proofmark checked the customer record and fixed it before send.

Proofmark checks every email, help desk reply and push notification against the customer's record and your own product names, right where your team already types.

$12 a writer a month. Readers free. 30 days free, no card.

Works in Zendesk, Intercom, Gmail, Outlook, Lokalise and everything else on the menu board.

Try it on the order tablet

New order

Type or paste any line your company is about to send. Proofmark checks it against the customer's record, your house names and plain spelling, as you type.

Customer record
Ordered
LumenPay card, matte black
0 fixeschecking
#119Counter 1

Hand-off counter

Every sticker you print lands here, spelled right. A cup only reaches the counter when it is clean.

Order ready

Other counters that check every line with Proofmark, and what came out spelled right.

Ready September
NOW CALLING
"A guest named Siobhan got two emails from us addressed to Shivon in one trip. She wrote back about it, nicely. Since March every reply checks the booking first, and nobody has had to write back."
Priya Raman, head of guest support, Lanternfish Travel · 22 agents in Zendesk
31,400replies since March
0guest names wrong
  • Brightwick DentalCustomer.io reminder texts

    212 wrong names caught in 48,200 appointment texts. "Hi Jon" no longer goes to Jhon.

  • Otterbrook Pet InsuranceIntercom

    Checks the pet's name too. 3,104 claim emails to owners of a Mochi, every one spelled Mochi.

  • Sandhollow Credit UnionOutlook and Help Scout

    Its own name went out four ways in January. One way since.

  • Fennick BikesLokalise app strings

    The plan name Fennick Care kept whole across 14 languages, caught in the pull request.

Preparing free month
  • Corvid Roasters
    Day 12 of 30 · 41 catches so far
  • Juniper & Rye
    Day 27 of 30 · added 6 writers this week
  • Hatchline Robotics
    Day 4 of 30 · first fix: its own name
  • Moss & Mortar Rentals
    Day 19 of 30 · tenant names from Front
4.8 out of 5 from 1,240 writers who stayed past the free month. Most teams add their second tool in week two.